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    Faculty

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    Dr. Anuja Agarwal Assistant Professor
    • School School of Management
    • Department/Programme Management
    • Email anuja.agarwal@bmu.edu.in
    • Graduation In: Bachelor of Commerce
    • Graduation From: Dr. Bhimrao Ambedkar University, Agra
    • Graduation Year: 2008
    • Post Graduation In: Master of Business Adminstration- Marketing & Finance
    • Post Graduation From: Uttar Pradesh Technical University, Lucknow
    • Post Graduation Year: 2010
    • Doctorate In: Marketing
    • Doctorate From: ABV-Indian Institute of Information Technology & Management, Gwalior
    • Doctorate Year: 2015
    From - To (Year)Designation & Organization
    2018-2021Assistant Professor, ICFAI Business School (IBS), Hyderabad
    2017-2018Assistant Professor, Jagdish Sheth School of Management (Formerly IFIM Business School), Bengaluru
    2016-2017Assistant Professor, ICFAI Business School (IBS), Hyderabad
    • Agarwal, A. and Mittal, A. (2022). Can Food Delivery Robots Become a New Norm of India? A Study of Online Food Delivery Services. International Journal of Services & Operations Management, Scopus Indexed, (In press)
    • Agarwal, A., Singh, D., and Agariya, A.K. (2017). What really leads to Partner Relationship Management? A review of literature. Journal of Relationship Marketing, Scopus Indexed (ABDC-B), 16(4), 245-285 (http://dx.doi.org/10.1080/15332667.2017.1349557).
    • Agarwal, A., Singh, D., and Agrawal, G. (2017). PRM index: A customer satisfaction enhancement tool specific to Indian Automobile Sector. International Journal of Management Practice, Scopus Indexed (ABDC-C), 10(1), 49-74. (DOI: 10.1504/IJMP.2017.080650)
    • Agarwal, A., & Singh, D. (2014). PRM index: An innovative tool for measuring partner relational aspects in Indian automobile sector. International Journal of Value Chain Management, Inderscience, Scopus Indexed (ABDC-C), 7(2), 171-189. (DOI: 10.1504/IJVCM.2014.062954)
    • Agarwal, A., & Singh, D. (2014). Partner Relationship Management (PRM) Index: An Innovative Approach for enhancing Channel Partner Relationships. Journal of Internet Banking and Commerce, Scopus Indexed (ABDC-C), 19(1), 1-25
    • Won “Best Research Paper Presentation” Award at various international conferences organized by pretigious business schools of India.
    • Completed Google Data Analytics Professional Certificate in May, 2022.
    • UGC: NET-JRF qualified in 2010 on the first attempt.
    • Ad-reviewer of internationally refreed journals of repute.

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